Top Three Trusted Retail Stores In Texas Have 780 Locations

When it comes to shopping at your favorite retail stores, how many of them do you feel are trustworthy?

A recent study was aimed at finding that answer and also found out, to no one's surprise, that Americans like shopping at retail stores they feel they can trust.

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Recently, we also wrote an article on the top 3 least trusted retailers in Texas.

Clarify Capital surveyed over 1,000 Americans about their opinions about different industries and specific brands. They found that 78% voted that the trustworthiness of a business is "very" important to them as consumers.

Photo by Joshua Rawson-Harris on Unsplash

What makes a business trustworthy?

36% said "delivers on promises" and "asks for honest feedback & reviews"
35% said "pricing transparency"
34% said "builds relationships with customers"
33% said "consistent performance"
31% said "listen to and acts on customer feedback"
30% said "employee training transparency"
29% said "provides behind the scenes info about processes" and "easy to use website"
28% said "pays employees well"