Amazon May Owe You Money in 2026 — Here’s How to Find Out

(KNGT-FM) - The year just started, and Amazon is already giving out money. Probably not how they'd like, but still...

Over the last few weeks, you may have received a letter from the Federal Trade Commission about how you may be eligible to receive settlement money from Amazon. We've got everything you need to know, and if you may qualify.

If you have ordered items from Amazon in recent years, you could be owed money. These settlements focus on returns problems and Amazon Prime sign-ups.

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Trouble Returning Amazon Packages? You May Get Money Back

Amazon has agreed to a large settlement after customers said they returned items but never got their money back. Others said they were charged even after sending items back.

According to Reuters, Amazon agreed to:

• $309 million in cash payments
• More than $600 million in refunds
• Over $1 billion total in customer relief

Amazon says it found a small number of returns where refunds did not go through or items could not be verified. The company says it has already started fixing the issue and sending refunds, even for returns from years ago.

Who could qualify?

You may be included if:

• You bought items on Amazon starting in September 2017
• You returned items, but did not get a refund
• You were charged later after returning something

The settlement still needs court approval, but both sides agree, so approval is expected soon.

How do you file a claim?

Right now, details are still being finalized. Many customers will be contacted by email, so check your inbox and spam folder. Customers are expected to get back the full amount they lost, plus interest. We'll keep you updated...

Now, on to the Amazon Prime settlement...

Amazon Prime Settlement: Up to $51 Per Person

Amazon also reached a $2.5 billion settlement with the Federal Trade Commission (FTC). This case involves customers who were signed up for Amazon Prime without meaning to or had trouble canceling.

Some refunds were sent automatically, but others must file a claim.

You may have already been paid if:

• You signed up for Prime between June 23, 2019, and June 23, 2025
• You used Prime benefits only a few times
• Amazon already sent you a payment

You need to file a claim if:

• You signed up for Prime by mistake
• You tried to cancel but couldn’t
• You used fewer than 10 Prime benefits in a year
• You did not receive an automatic refund

Amazon and the FTC are sending emails or letters to people who qualify. These messages will include a Claim ID and PIN, which you need to file.

If you think you qualify but were not contacted, you can email: admin@SubscriptionMembershipSettlement.com

How will you get paid?

After filing your claim, you can choose:

• Check
• PayPal
• Venmo