AT&T Is Reimbursing Texas Customers For Last Week’s Outage

Tens of thousands of AT&T customers were affected by a massive outage last week, when a botched network update kept people from being able to use their cell phones for up to 12 hours.

Customers were demanding to be reimbursed, and AT&T actually will credit their accounts. Each person will get $5.00 applied automatically.

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That may not seem like much, but AT&T says $5.00 is "the average cost of a full day of service." Plus, they probably didn't have to give anything. I don't have to tell you that it's hard to get anything out of companies for service disruptions these days. So, I guess we should be thankful.

AT&T said, "We recognize the frustration this outage has caused and know we let many of our customers down."

They also said they're taking steps "to prevent [errors like] this from happening again in the future," but they didn't elaborate.

For more info, go to ATT.com/MakeItRight.